This privacy policy explains how Focus Frames handles personal data when you use the website, send an inquiry, or arrange event photography services. It is written to help you understand what we collect, why we use it, and how you can exercise your rights.
You may ask us to confirm whether we process your personal data and to review, correct, or delete it in appropriate circumstances. You may also object to certain processing or request restriction where the law allows. Some records must be kept for operational, legal, or evidentiary reasons.
To make a rights request, use one of the contact channels listed in this policy and describe the data or issue involved. We may ask for enough information to verify your identity and locate the relevant records before responding.
Inquiry records, booking details, and related correspondence are retained for the period needed to manage the request, provide the service, maintain records, and meet legal or accounting duties. When data is no longer needed, it is deleted or anonymized where appropriate.
If we make material changes, we will update the policy text on this page and may use reasonable notice where appropriate. The version in force is the one posted most recently.
Depending on how you use the site, we may process your name, email address, phone number if you provide it, inquiry message, shoot requirements, preferred date, and session details. We also process limited technical data such as server request metadata and browser or device information to keep the site secure and functioning.
We receive data when you submit a contact form, send an email, call us, or share details needed to review an event inquiry. Some technical data is generated automatically when you visit the website or use its forms.
Confirmed cookie uses are limited to essential site operation and privacy preference storage. We do not confirm analytics or marketing cookies for this site, and we do not treat them as active unless separately stated.
We use cookies or similar tools only for essential site operation and to remember privacy preferences. You can manage cookies through your browser settings, and you may also clear stored preferences at any time. If you disable essential cookies, some parts of the site may not work as intended.
Data processing overview
We use personal data to respond to inquiries, review event requirements, prepare quotes, confirm bookings, manage access details, deliver photography services, provide edited galleries, maintain website security, and support technical operation. We may also use data to meet legal, accounting, and recordkeeping obligations.
We may share limited personal data with trusted providers that help us operate the website, process communications, or support technical delivery. These parties are expected to use the data only for the assigned purpose and to handle it under appropriate confidentiality and security obligations.
We may disclose personal data when required by law, court order, or a valid request from a public authority. We may also share information when needed to establish, exercise, or defend legal claims, or to protect the security and integrity of the website and related records.
Where GDPR applies, personal data must have a lawful basis for processing, and the information in this policy explains the main purposes, categories, and user choices connected to that processing.
Where GDPR applies, you may have rights to access, rectify, erase, restrict, or object to processing, and to request portability in appropriate cases. You may also withdraw consent where processing relies on consent. We may need to verify your identity and assess whether a request can be fulfilled under applicable law.
